Services

Solutions that flex to fit you

The Cerina Studio platform offers a complete suite of smart, futuristic technologies covering NLP, Behavioral AI, Smart and Interactive Chatbots that can help the convergence of these technologies with modern consumer products that engages and elevates consumer’ lifestyle experiences.

This provides an enterprise a very powerful mix of AI enabled technologies that can be incorporated together or individually. Each offering can be adapted as per the enterprise requirements.

Conversational Platform

The Conversational AI platform expands beyond a chat interface and helps you design your conversations on any interface by defining the flows. Here dedicated SDKs are offered for respective interfaces.

Custom Keyboard

Custom Keyboard helps the user in having smarter conversations by providing suggestions in real time on the basis of intent shown in earlier conversations. This technology is highly proactive.

Analytics Platform

Measure the engagement rate and analyse the conversations by getting clear insights, metrics and understanding on how the conversational application is performing. Using AI-based analytics, this information is processed discreetly on the user’s device only, making Cerina Studio a highly secure suite.

Live Agent

Provides the user with an option for transition between a machine interface and a live agent at any instance. It also enables the admin to monitor and manage the chats in real time via a dynamic dashboard.

Conversational SDK

Our keyboard solution can be seamlessly integrated within the enterprise’ native application without compromising on the user experience and the device security. It is an office suite, which has multiple functionalities of smart reply and intent engine. Keyboard SDK can be stand alone application or it can also be fully customised as per office requirements.

Recommendation Engine

Cerina Studio’s recommendation engine suggests the next course of action either for an enterprise or a group of users based on a certain demography and also the user behaviour that was exhibited.

Intent Engine

Cerina Studio’s Intent Engine uses real time behavioural data to broadly determine and establish user’s objective. Identifying users’ goals empowers an enterprise to offer the best possible content and solutions.

Discovery Engine

Cerina Studio’s very own Discovery Engine focuses on recommendations, organization and discovery of content on the basis of the user’s intent and the content partners.

Industries

Reimagining Conversations Using AI across Businesses

Automated conversations will provide an opportunity to better understand and serve the consumer. Cerina Studio helps enterprises identify and capitalize on these new opportunities.

Banking
Industry

Experience secure banking with a trusted conversational platform.

Travel &
Tourism

Create your own virtual travel agent with Cerina Studio.

Airlines
Industry

Bookings? Flight information? Special requests? – Provide hassle free arrangements on the go.

Health
Care

Integrate a trustable conversational AI platform into your healthcare ecosystem.

Telecom
Industry

Add a personal touch to address customer’ concerns using AI conversational interface.

E-Government
Facilities

Make the government approachable and easy to navigate by giving power to the citizens with a smart conversational platform.

E-Commerce
Industry

Streamline the sales funnel and customer service interactions by implementing AI to the conversations.

Insurance
Industry

Converse intelligently with incoming customers using an automated customer service agent.

Human
Resource

Redefine the enterprise-employee experience by providing continuous assistance.

Media &
Entertainment

Adapt our new generation technology to deliver personalised and localized content.

Hotel &
Restaurants

Room bookings? Reservations? Address all customer queries in real time with our conversational AI platform.

Logistics and
Supply Chain

Utilize Conversational AI to boost productivity and drive operational performance.

Deployment Models

We understand the unique business challenges and the environment in which an enterprise may operate. Keeping these diverse factors in mind, Cerina Studio has been designed to be deployed in diverse business environments offers different licensing models.

General Cloud Licensing

Cerina Studio’s own production servers will be used to create and manage the bot.

General Cloud Licensing
Cerina Studio’s own production servers will be used to create and manage the bot. Once the bot is created, Cerina Studio will provide the enterprise user the credentials to integrate it with their business applications.
Managed Cloud Licensing

Cerina Studio will deploy a dedicated cloud server for the enterprise user.

Managed Cloud Licensing
Cerina Studio will deploy a dedicated cloud server for the enterprise user considering the user’ traffic and the bot will be created on this independent server.
On Premise Licensing

Cerina Studio will deploy the entire conversational AI platform on the enterprise user’ premise.

On Premise Licensing
Cerina Studio will deploy the entire conversational AI platform on the enterprise user’ premise. This will be an end-to-end deployment with full spectrum security.

Interesting Right!!

Let’s Build Something Awesome

Smart Products

Conversational Platform
Custom Keyboard
Analytics Platform
Live agent
Conversational SDK
Recommendation Engine
Intent Engine
Discovery Engine

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